Customer Relations
Your Input Matters
Your questions and comments are important to us. Please don’t hesitate to contact us.
Questions regarding product quality, as well as technical and medical inquiries by eye care professionals and consumers, should be directed to:
Customer Relations Department
1-800-843-2020 Monday – Friday
10:00 a.m. – 5:00 p.m. (Eastern Time)
Terms and conditions of sale
Current and past-due amounts, reflected on the statement as “TOTAL AMOUNT DUE,” are payable by the 15th of the month in which the statement is received.
Taxes
Where applicable, state and local sales taxes will be applied.
Billing Inquiries
Billing inquiries may be directed to our Web page, www.order.acuvue.com , 7 days a week, 24 hours a day, or to Customer Financial Services at 1-800-876-6610 Monday – Friday, 8:00 a.m. – 5:00 p.m. (Eastern Time)
